I would most definitely recommend this company after their sterling performance when sorting out my wrong fuel disaster. I was in Birmingham, near the City Centre, in the morning rush. Not only were they with me within 30 minutes but they turned up in an immaculate van, fully uniformed and treated me like I was royalty! The engineer got me a cup of tea and reassured me that the car would be fine. He was so kind and courteous that I thought the first thing I would do when I got home was write a good review somewhere. Outstanding service and thoroughly recommended. Cheaper than the 2 big breakdown companies too(who shall remain nameless).
Fuel Medic proved to be a true lifesaver when I mistakenly filled my car with the wrong fuel. Their response was lightning-fast, with a reassuring technician on-site within just half an hour. The technician's calming demeanour and assurance instantly alleviated my stress. Not only did they efficiently resolve the misfuelling issue, but they also went the extra mile, offering a hot drink for added comfort. Fuel Medic's rapid response, reassurance, and efficient problem-solving make them the go-to choice for anyone facing a misfuelling crisis. I'm immensely grateful for their outstanding service and highly recommend Fuel Medic for their top-notch expertise and customer care.
A day ago
Lee was my saviour today. He arrived within the 35 minutes promised and did a prompt job. Very kind and friendly. I can’t recommend him enough for getting my kids and me back on the road so quickly.
Date of experience: 27 June 2024
28 Feb 2024
Absolutely brilliant! Lea was so lovely, attended so promptly, was super polite and managed to fix my mistake! And...made me feel like less of an idiot when he said every 3 minutes someone mis-fuels. So, so thankful o called them - 100% would recommend to my friends/family.
Date of experience: 27 February 2024
Me being a complete numpty put petrol in my diesel car, I phoned a few company’s who wanted over £200, I then called fuel medic who quoted a reasonable price which inc £15 diesel to put back in the car. Fuel medic came out and delivered a Fast service and resolved the issue with 20 minutes. Lea did a fantastic job putting my mind at rest and talking me through what he was doing. Highly recommended.
Date of experience: 28 February 2023
26 Nov 2023
I had only just collected a new car, went straight to the garage to fill up, obviously my mind was elsewhere, as I filled up my diesel car with unleaded 🫢, I was mortified as I was adamant and convinced myself I definitely put diesel in it. I was given Fuel Medics number by the garage as they have recommended them to other drivers too. I called them, they were with me within 40mins approx. Lea, the guy that came to help was fantastic, advised what would happen, the process took around half an hour, I also got some diesel and Lea also made sure my car started before leaving as I was worried. I would definitely recommend Fuel Medics, though hopefully I'll not need to use them again 😉
Date of experience: 22 November 2023
27 Jan 2023
My dope of a husband put petrol in our diesel car, we rang around and was quoted nearly 400 pound, we found these guys and they are over half of what we was quoted ! Fast response , Graham sorted it all in no time , very friendly bloke , high recommend!
Date of experience: 27 January 2023
23 Nov 2021
Fuel Medic came out to assist me when a diesel cap had been left off a truck and the truck had then been jet washed. This caused water to enter the fuel tank. They were on-site within the hour and got to work straight away. Within 20 minutes the tank was completely drained and he even showed me when the water we suspected had entered the tank was sucked through the pipe as it was a different colour. A fast, professional, friendly and very reasonably priced service from Graham and his colleges. I can highly recommend them.
Date of experience: 23 November 2021